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Customer Satisfaction Survey Form QA-CSF
*Company name:
*Address:
*Quality Manager:
*Phone number:
*Fax number
*Email
*Today's date (mm/dd/yy)	07/29/2010
*Person filling out the form:
*Primary product or service provided:

Customer Service
*Is PIC providing you with friendly, courteous, and helpfull service:	Yes No N/A
How could we improve our service?

Technical Operations
*Are calibration reports & labels compliant to your requirements?	Yes No N/A
*Is all data provided by on records sufficient and clearly presented?	Yes No N/A
How could we improve our service?

Overall Performance
*Is PIC, Inc. providing on-time completion and fast delivery of orders?	Yes No N/A
How could we improve our service?
Your comments

Thank you for your cooperation.  All the information you have submitted will be used for continuous improvement and evaluation of our quality system.

$30.00 minimum on all orders done in our lab

There is a 500.00 minimum for on-site hand tool calibrations

All on-site orders are subject to a travel /set up charge

A 10.00 evaluation fee on repairs is waived upon approval of quote

Contact us by email:
service@picinc.net

Questions or concerns? Contact webmaster@picinc.net